At Gravity Gecko, our goal is to deliver your order quickly, safely, and reliably — so you can start climbing walls and defying gravity as soon as possible! Below you’ll find our full shipping details.
All orders are processed within 1–2 business days.
Orders placed on weekends or holidays will begin processing the next business day.
You will receive a confirmation email once your order is placed, and another email with tracking information once your order has shipped.
United States
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–4 business days |
| Priority Express | 1–2 business days |
Canada
| Shipping Method | Estimated Delivery |
|---|---|
| Standard International | 7–12 business days |
Worldwide
| Shipping Method | Estimated Delivery |
|---|---|
| International Standard | 10–20 business days |
Delivery times may vary slightly depending on location, seasonal demand, customs delays, or carrier volume.
Shipping costs are calculated at checkout based on weight, destination, and selected shipping speed.
We occasionally offer free shipping promotions — join our email list or follow us on social media to stay updated.
Once your order ships, you will receive an email containing your tracking number.
Tracking may take 24–48 hours to update after the label is generated.
If you have not received tracking within 3 business days, please contact us at:
📧 support@gravitygecko.com
Please ensure your shipping details are correct when placing your order.
If you entered an incorrect address, contact us within 12 hours of purchase and we will do our best to update it before shipping.
Gravity Gecko is not responsible for packages lost or stolen after confirmed delivery by the carrier.
If your package arrives damaged, contact us within 48 hours with photos, and we will assist with a replacement claim.
Orders can be cancelled or modified within 12 hours of placing your order.
After this window, the order may already be in processing or transit and cannot be changed.
International orders may be subject to duties, taxes, or customs fees determined by your country.
These charges are the responsibility of the customer.
Our customer support team is here to assist you Monday–Friday, 9 AM–5 PM PST.
📧 support@gravitygecko.com
đź“Ť Based in the United States
We appreciate your support and can’t wait for you to experience the thrill of wall-climbing play.
🦎 Defy Gravity. Race the Walls.